Vaga – Cards Operations Manager

Provide support on all Cards Operational and new projects related tasks, drive innovation and cost savings on cards operations and monitor the cards operations performance.

Job Description

Develops and implement Operational strategies to drive business stability and growth to meet business target;
Analyze, identify and provide recommendations to address all systems improvements.
Write clear, concise and comprehensive functional requirements for system improvements.
Coordinate project management and implementation activities.
Contribute on product expertise and collaborate effectively with other Cards Managers as well as key stakeholders in Business, Technology and Operations.
Analyze and drive solutions to identify and fix income leaks.
Conducts regular review on market trend and studies competitor activities to identify opportunities to allow the improvement of our Cards systems and income
Participate in the review and recommendation of card operations systems and procedures and process design
Perform analysis and provide data-informed input into the product road map.
Consistently drive towards achieving key performance indicators and targets.
Keep Head of Unit and other stakeholders well-informed of project progress, issues and risks.
Ensure a robust control environment in place through clear understanding of our control environment and management control approach